Cancellation Policy

Scroll Down

Corporate and Traditional Catered Food

  • 50% of the catered food is due to confirm an event

  • 100% is due 7 days prior to event

  • Specialty food items are non refundable

  • Up to and including 4 to 3 days prior to event, 50% of the catered food is non refundable

  • 2 days prior to event, 75% of the catered food is non refundable

  • Up to day of event or 1 day prior to event, 100% of the catered food is non refundable

  • 1 to 2 Days prior to event client may reschedule catered food, however perishable items and incurred additional expenses: Additional Expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded.

** Note refunds are the sole discretion of Benny's On The Go. Although an event may be cancelled or rescheduled, Benny's On The Go reserves the right to to allow for consulting and coordinating when or if determining to allow for a cancellation or refund of any amount or for any reason.

Weddings, Rehersals and Formal Events

  • 25% of catering food due 6 months prior to event

  • 50% of catering food due 3 months prior to event

  • 75% of catering food due 30 days prior to event

  • 100% of catering food due 7 days prior to event

  • Brides are allowed to make monthly payments if needed.

  • Brides may make changes throughout the planning process but **note once a ceremony, reception or rehearsal is initially confirmed and a bride request changes to be me made if there are cost associated with the changes this cost will be add to the invoice and will be due and payable. At confirmation, items are placed on hold and equipment is either reserved or purchased.  2nd party rentals are subject to their terms and conditions.

  • Specialty food items, special purchase, specific reservations may not be subject to a refund.

  • 7 days prior no decreases in head counts allowed; increases may be allowed.

  • Up to and including 4 to 3 days prior to event, 65% of the catered food is non refundable

  • 2 days prior to event, 85% of the catered food is non refundable

  • Up to day of event or 1 day prior to event, 100% of the catered food is non refundable

** Note refunds are the sole discretion of Benny's On The Go. If a wedding or rehearsal is cancelled Benny's On The Go reserves the right to to allow any or all of the amount paid to date to be applied toward consulting and coordinating, when determining a refund of any amount or for any reason.

​© 2020 by Benny's On The Go Inc.